• BTC/USD 82624.84
  • ETH/USD 1784.97
  • XRP/USD 2.044
  • LTC/USD 83.08
  • DASH/USD 21.6
  • ETC/USD 16.13
  • BAT/USD 0.1305
  • ZEC/USD 39.95
  • SC/USD 0.002796
  • BCH/USD 303.48
ZEUS MINING
CRYPTO MINING PRO

What should you do if the miner cannot connect to the mining pool?

Abnormal performance

1. The interface is not displayed

2. The status of the 3 mining pools set are all die

Cause and solution

1. All miners cannot connect to the same mining pool port.

That's because the mining pool port is disabled. Please check whether it is disabled by yourself or the network itself. If it is the latter case, you can only give up the mining pool port and use other pool ports.

2. Some miners cannot connect to the mining pool.

Because the mining pool port usage rate reaches the upper limit, miners will automatically switch to the second mining pool port, which does not affect normal mining.

3. All miners cannot connect to the mining pool.

(1) Check whether the network connection is normal, usually due to the limited or disabled ports of the mining farm LAN, the external network or DNS configuration errors, etc. Generally, you can ping the external network to check the network connectivity. If the ping fails, it is a local network problem. If the local port is disabled, the network administrator must check the interface.

If the network operator restricts the port, it can generally be solved by pinging the external network. If you still cannot mine, you can only try to contact the network operator to lift the port restriction.

(2) Consult whether the mining pool is normal, if the network and configuration are normal, it may be a mining pool problem, some mining pool servers are abnormal, or a mining pool network problem, but these are generally temporary. The mining pool will solve them soon. You can switch the mining pool first and then switch back after the original mining pool is restored.

(3) There is a problem with the miner or the miner configuration. Generally, the configuration of the mining pool and the settings of the miners are wrong. For example, the mining pool address or miner name has spaces or wrong symbols. The control board may be damaged; you can restore the miner to factory settings. If it still doesn't work, replace the control board and test.

Antminer S19 control board 


0
About products purchase, please contact our sales manager:
faye@zeusbtc.com

About miner repair and after-sale issues, please contact the repair manager email:
repair@zeusbtc.com

For business cooperation, please contact:
cooperate@zeusbtc.com

COMPLAINTS & SUGGESTIONS
If you have any dissatisfaction during the transaction or have valuable suggestions for us, please contact us via this email address:
service@zeusbtc.com
Qingming Festival Holiday Notice

Dear Customers,
Hello, April 4, 5 and 6, 2025 (GMT+8) are the traditional Chinese festivals - Qingming Festival. Our company will suspend shipments during these 3 days and resume shipments on April 7 (GMT+8). We are deeply sorry for the inconvenience. Thank you for your understanding and support.
Best wishes,
ZEUS MINING CO., LTD


CLOSE
Attention!

Recently, many companies claiming to be mining companies imitate us and say that they are related to us, or that they are our branch companies, which has caused customers to be deceived. Please be careful not to believe any impostors, please check our correct contact information and beware of being deceived getting scammed, and losing money.
please check our right contact way: Here

CLOSE
Customer Service
facebook sharing button Share
twitter sharing button Tweet
reddit sharing button Share
vk sharing button Share
tumblr sharing button Share
pinterest sharing button Pin
whatsapp sharing button Share
linkedin sharing button Share
arrow_left sharing button
arrow_right sharing button