What should I do if the S9 firmware fails to upgrade?

If your S9 firmware upgrade fails, please abort the upgrade.

Please download the S9 repair and upgrade package to restore your S9.

1. Go to the firmware page of the official website and download "Package to Fix Upgrade Failure" in the S9 tab.

Visit the firmware page >

Antminer S9 fireware

S9 package to fix upgrade failure

2. Reload the package as per normal.

3. Download the latest firmware and upgrade again.

4. If you cannot find the IP after the update, please reset the miner.

5. Let the miner run for at least 20 minutes.

If you still cannot solve the problem, please contact us for further assistance.

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About products purchase, please contact our sales manager:

faye@zeusbtc.com

About miner repair and after-sale issues, please contact the repair manager email:

repair@zeusbtc.com

For business cooperation, please contact:

cooperate@zeusbtc.com

COMPLAINTS & SUGGESTIONS
If you have any dissatisfaction during the transaction or have valuable suggestions for us, please contact us via this email address:

service@zeusbtc.com

Qingming Festival Holiday Notice

Dear Customers,
Hello, April 4, 5 and 6, 2025 (GMT+8) are the traditional Chinese festivals - Qingming Festival. Our company will suspend shipments during these 3 days and resume shipments on April 7 (GMT+8). We are deeply sorry for the inconvenience. Thank you for your understanding and support.
Best wishes,
ZEUS MINING CO., LTD

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Attention!

Recently, many companies claiming to be mining companies imitate us and say that they are related to us, or that they are our branch companies, which has caused customers to be deceived. Please be careful not to believe any impostors, please check our correct contact information and beware of being deceived getting scammed, and losing money.
please check our right contact way: Here

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What should I do if the S9 firmware fails to upgrade?

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