What should I do if the S9 firmware fails to upgrade?

If your S9 firmware upgrade fails, please abort the upgrade.

Please download the S9 repair and upgrade package to restore your S9.

1. Go to the firmware page of the official website and download "Package to Fix Upgrade Failure" in the S9 tab. 

Visit the firmware page >

Antminer S9 fireware 

S9 package to fix upgrade failure 

2. Reload the package as per normal.

3. Download the latest firmware and upgrade again.

4. If you cannot find the IP after the update, please reset the miner.

5. Let the miner run for at least 20 minutes.

If you still cannot solve the problem, please contact us for further assistance.

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About products purchase, please contact our sales manager:
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About miner repair and after-sale issues, please contact the repair manager email:
[email protected]

For business cooperation, please contact:
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COMPLAINTS & SUGGESTIONS
If you have any dissatisfaction during the transaction or have valuable suggestions for us, please contact us via this email address:
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Attention!

Recently, many companies claiming to be mining companies imitate us and say that they are related to us, or that they are our branch companies, which has caused customers to be deceived. Please be careful not to believe any impostors, please check our correct contact information and beware of being deceived getting scammed, and losing money.
please check our right contact way: Here

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