How to locate the fault part by the error code of the miner?

1. Download the batch management tool to the desktop and open it. The download link is:

http://www.innosilicon.com.cn/download/InnoMonitor_x64%20v1.0.8_beta.rar

2. Input the IP range to which the miner belongs and click the "Scan" icon.

Enter the miner IP

If the miner does have a problem, but the batch tool fails to report an error code, enter the miner log backstage to find the error code. The method is as follows:

log screen 

3. Check the miner failure according to the error code and confirm the fault location.

Notice:

1. The miner shall be powered on again to see whether it becomes normal each time you perform one resolution step.

2. The replaced part shall be reinstalled on the original miner once again after replacing the part but with the default unsettled.

Error code

Problem Description

Suggestion

32

Over-temperature protection

① Whether the fan is usually working, and whether the rotation direction of the two fans is the same

② Whether the temperature of the air inlet of the fan is too high and move the miner to the lower position of the shelf

Notes: If the problem occurs massively, the abnormal miner temperature shall be taken into top priority.(i.e. local fan failure)

30

Unable to connect to the mining pool

1. Some miners

① Check whether the pool is configured correctly

② Check whether the network port of the miner is tightly connected

③ Exchange network cables with normal

④ Replacing the control board

2. All miners

① Check whether the pool address is configured correctly

② Check whether the operator's network is interrupted

③ Check the local network setting (such as the setting of DNS,DHCP,ports and other settings)

22、29

Battery 12C communication is abnormal

① Restart

② Replace the power supply, you can choose the Lianli Small Steel Cannon PSU 2500W

③ Replace the control board

35、40、41

Abnormal power out put

① Restart

② Replace the power supply

21

Individual hash boards are not detected

① Check the power supply and cable connection of the hash board, and then plug it in again

② Put the faulty hash boards into one miner or several miners

Notes: The problem may be caused by setting up the miners and removing them off the shelf violently. Please consult the after-sales personnel before returning the faulty hash boards which are put together into one or several miners. Failure to do so many result in damage to the miner or delay in repairs.

34

The data cable connection sequence is incorrect

① Restart

② Check whether the data cable and power cable connection sequence are consistent

23、24、27

Hash board fault

① Power off and turn on the miner after cooling for 10 minutes

② Replace the hash board

Notes: Please consult the after-sales personnel before returning the faulty hash boards which are put together into one or several miners. Failure to do so many result in damage to the miner or delay in repairs.

25、26、28、33、36、42

Hash board fault

① No treating is needed if the hash rate is normal

② Replace the hash board

31

Individual chip abnormality

① No treating is needed if the hash rate is normal

② Replace the chip

37

The Control board or hash board does not match

Replace with the specific control board parts for this model of miner


0
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