How to deal with fault codes of Whatsminer series

Error Code

Meaning

Corresponding Solutions

110

Inlet fan detcction speed error

Check whether the fan connction is normal, or replace the power supply, or replace the fan

111

Outlet fan detection speed error

120

Inlet fan speed error (Deviation 2000+)

121

Outlet fan speed error (Deviation 2000+)

130

Inlet fan speed error (Deviation 3000+)

131

Outlet fan speed error (Deviation 3000+)

140

Fan speed is too high

Please check the environment temperature

208

PSU changes too much

Replace the power supply

Whatsminer PSU List

209

The deviation value between the PSU setting voltage and the actual voltage suddenly changes

211

Power output current deviation is too large

219

Power input current is incorrect

200

Power probing error, no power found

Detecting the power output cable, or updating the latest firmware, or replacing the power supply

201

Power does not match the configuration file

Updating to the latest software

202

Power output voltage error

Updating to the latest software or check the power supply

203

Power protection

Please check the environment temperature

204

Power current protection

205

Power current error

Inspection of power supply in power grid

206

Power input voltage is low

Improve power supply conditions and input voltage

207

Power input current protecting

210

Power error status

Check the power failure code

213

Power input voltage and current do not match the power

Replace the PSU

216

Power remained unchanged for a long time

217

Power set enable error

218

Power input voltage is lower than 230V for high power mode

Increase input voltage, replace power supply

233

Over temperature protection of power output

Plcase check the environment temperature

234

Over temperature protection of power output

235

Over temperature protection of power output

236

Overcurrent protection of power output

Please check the environment temperature and the copper row screw

237

Overcurrent protection of power output

238

Overcurrent protection of power output

239

Overvoltage protection of power output

Inspection of power supply in power grid

240

Low voltage protection for power output

241

Power output current imbalance

Replace the power

243

Over temperature protection for power input

Please check the environment temperature

244

Over temperature protection for power input

245

Over tempcrature protection for power input

246

Overcurrent protection for power input

247

Overcurrent protection for power input

248

Overvoltage protection for power input

Inspection of power supply in power grid

249

Overvoltage protection for power input

250

Undervoltage protection for power input

251

Undervoltage protection for power input

253

Power fan error

Replace the power supply

254

Power fan error

255

Protection of over power output

Please check the environment temperature

256

Protection of over power output

257

Input over current protection of power supply primary side

Try to power off and restart, no effect to replace the power supply

258

Power input three-phase voltage imbalance warning

Inspection of power supply in power grid

259

Power input three-phase voltage unbalance protection

263

Power communication warning

Check whether the screws of the control board are locked

264

Power communication error

267

Power watchdog protection

Contact the technician in time

268

Power output over-current protection

Check the ambient temperature, check the copper bar screw

269

Power input over-current protection

Improve power supply conditions and input voltage

270

Power input over-voltage protection

Inspection of input voltage in power grid

271

Power input under-voltage protection

272

Warning of excessive power

output of power supply

Please check the environment temperature

273

Power input power too high warning

274

Power fan warning

Check if the power fan is blocked and may need to be replaced

275

Power over temperature warning

Please check the environment temperature

Error Code

Meaning

Corresponding Solutions

326

Liquid cooling temperature sensor communication error

Replace the power supply

370

The ambient temperature fluctuates too much

Check the environment temperature, or check the environment wind direction and wind speed

300

SM0 temperature sensor detection error

Check the connection of the hash board

301

SM1 temperature sensor detection error

302

SM2 temperature sensor detection error

309

All temperature sensor detection errors

320

SM0 temperature reading error

Check if the control board screws are locked, check the adapter plate and the cable contacts

321

SM1 temperature reading error

322

SM2 temperature reading error

329

Control board temperature sensor communication error

Replace the power supply

350

SM0 tempcrature protection

Check the environment temperature

351

M1 tempcrature protection

352

SM2 tempcrature protection

360

The temperature of the hash board is overheating

410

SMO detect eeprom error

Check adapter plate and cable contact

411

SM1 detect eeprom error

412

SM2 detect eeprom error

420

SM0 parser eeprom error

Upgrade firmware

Whatsminer Firmware Download Link

421

SM1 parser eeprom error

422

SM2 parser eeprom error

430

SM0 chip bin type error

431

SM1 chip bin type error

432

SM2 chip bin type error

440

SM0 eeprom chip num X error

441

SM1 eeprom chip num X error

442

SM2 eeprom chip num X error

450

SM0 eeprom xfer error

Check adapter board and wiring contacts. Upgrade firmware

451

SM1 eeprom xfer error

452

SM2 eeprom xfer error

500

No software configuration is added for the model

Upgrade firmware

510

SM0 miner type error

The version and type of hashboard are inconsistent, replace the correct hashboard

511

SM1 miner type error

512

SM2 miner type error

520

SM0 bin type error

If the chip type of the hash board is inconsistent, replace the correct hash board.

521

SM1 bin type error

522

SM2 bin type error

530

SM0 board is not detected

Check the adapter board wiring and cable, or replace the control board to check whether the hash board's connector is soldered

531

SM1 board is not detected

532

SM2 board is not detected

540

SM0 reading chip id error

Check adapter board and wiring contact，Clean the dust on the hashboard

541

SM1 reading chip id error

542

SM2 reading chip id error

550

SM0 has bad chips

Replace the bad chip in the print position

551

SM1 has bad chips

552

SM2 has bad chips

560

SM0 loss balance

Plug in the adapter plate, and then screw in the power connection hash board again

561

SM1 loss balance

562

SM2 loss balance

590

SM0 frequency is too low

Replace the hash board and place the hash boards which reported the same error together

591

SM1 frequency is too low

592

SM2 frequency is too low

600

Environment temperature is high

Check the environment temperature

610

If the ambient temperature is too high in high performance mode, return to normal mode

Check the ambient temperature, high performance mode needs to be ontrolled below 30 ℃

620

Liquid cooling liquid temperature protection

Check liquid temperature

701

Control board no support chip

Upgrade the corresponding type of firmware

710

Control board rebooted as exception

Updating the latest firmware. Check whether the control board screw is locked properly

712

Control board rebooted as exception

714

The network connection is seriously unstable

Check the network cable connection or replace the control board

720

SM0 serial port communication error

Upgrade firmware or replace control board

721

SM1 serial port communication error

722

SM2 serial port communication error

800

Cgminer checksum error

Re-upgrade firmware

801

System-monitor checksum error

802

Remote-daemon checksum error

810

Air to liquid PCBSN does not match

Re upgrade the liquid cooling firmware

2000

No pool information configured

Check pool configuration

2010

All pools are disable

Check the network or mining pools configure

2020

Mining pool0 connection failed

2021

Mining pool1 connection failed

2022

Mining pool2 connection failed

2030

Mining pool rejcction rate is too high

Check the network or mining pool setting, and the mining setting of the cryptocurrency

2040

The pool does not support the asicboost mode

Check pool configuration

2050

Failed to switch to new pool

check the network or pools configure

2310

Hash rate is too low

Check input voltage, network environment, and ambient temperature

2320

Hash rate is too low

2340

The loss of hash rate is too high

2350

The loss of hash rate is too high

5030

The maximum and minimum temperature difference of the SM0 chip is too large

Check miner heat dissipation

5031

The maximum and minimum temperature difference of the SM1 chip is too large

5032

The maximum and minimum temperature difference of the SM2 chip is too large

5040

SM0 temperature maximum chip temperature difference is too large

5041

SM1 temperature maximum chip temperature difference is too large

5042

SM2 temperature maximum chip temperature difference is too large

5050

SM0 chip temperature protection

Check the environment temperature

5051

SM1 chip temperature protection

5052

SM2 chip temperature protection

5070

SM0 liquid velocity is abnormal

Check if the liquid flow is normal

5071

SM1 liquid velocity is abnormal

5072

SM2 liquid velocity is abnormal

5073

SM3 liquid velocity is abnormal

5080

SM0 chip temperature calibration failed

Reset

5081

SM1 chip temperature calibration failed

5082

SM2 chip temperature calibration failed

5083

SM3 chip temperature calibration failed

5090

Chip temperature calibration abnormality

Try shutting down for a while and then restarting, or restoring factory settings, or checking the heat dissipation of the hash board

5110

SM0 frequency up timeout

Reboot

5111

SM1 frequency up timeout

5112

SM2 frequency up timeout

8010

Frequency is not up to standard

Upgrade the latest software or reset

8020

hashrate is not up to standard

8400

Wrong software version (older or not the official version)

Upgrade to the correct software version

8410

Software version error (M2x miner with M3x firmware, or M3x with M2x firmware)

Upgrade to the correct firmware version

8700

Miner and PSU model do not match

Replace with correct PSU

100001

/antiv/signature Illegal

Upgrade the latest firmware or burn the card

100002

/antiv/dig/initd.dig Illegal

100003

/antiv/dig/pf_partial.dig Illegal

0x0001

Input voltage is too low,need improvement

Check the power supply

0x0002

Temperature sampling over temperature protection of power radiator

Power on again after 10 minutes of power failure. If it occurs again, replace the power supply

0x0004

Temperature sampling over temperature protection of power radiator

0x0008

Over temperature protection of environmental emperature sampling in power supply

0x0010

Primary side over current

0x0020

Output undervoltage

Check the power supply

0x0040

Output over current (continuous load 320A for more than 2S)

Tighten the copper bar screw again

0x0080

Primary side over current

Power on again after 10 minutes of power failure. If it occurs again, replace the power supply

0x0100

Single circuit overcurrent (protection point 120a)

Check the PSU

0x0200

Single circuit overcurrent (protection point 120a)

0x0400

Single circuit overcurrent (protection point 120a)

0x0800

Fan failure

Replace the PSU

0x1000

Output over current (continuous load of 310A for more than 5min)

Check the PSU

0x2000

Output over current (continuous load 295A for more than 10min)