Here is the WhatsMiner checklist of error code and we strongly recommend every WhatsMiner user to keep it because almost 80% of the problems can be solved by corresponding solutions.
In order to help Whatsminer users completely solve the miner failure, Zeus Mining has launched repair training course for Whatsminer hash board, control board and PSU. For details, please see:
Whatsminer Repair Course - ZMRC
Meaning of Error Code and Corresponding Solutions on WhatsMiner Tool 1 | ||
Error Code | Meaning | Corresponding Solutions |
110 | Inlet fan detcction speed error | Check whether the fan connction is normal, or replace the power supply, or replace the fan |
111 | Outlet fan detection speed error | |
120 | Inlet fan speed error (Deviation 2000+) | |
121 | Outlet fan speed error (Deviation 2000+) | |
130 | Inlet fan speed error (Deviation 3000+) | |
131 | Outlet fan speed error (Deviation 3000+) | |
140 | Fan speed is too high | Please check the environment temperature |
200 | Power detection error, no PSU found | Check the power output wiring, update the latest firmware or replace the PSU |
201 | PSU is not compatible with the profile | Replace the correct PSU |
202 | PSU output voltage error | Upgrade the latest firmware or check the PSU |
203 | Power protection | Please check the ambient temp |
204 | Power current protection | |
205 | Power current error | Check the PSU in the grid |
206 | Power input voltage low | Improve the PSU conditions and input voltage |
207 | Power input current protection | |
208 | PSU changes too much | Replace the power supply |
209 | The deviation value between the PSU setting voltage and the actual voltage suddenly changes | |
210 | Power error status | Check power failure code |
211 | Power output current deviation is too large | Replace the power supply |
212 | Power output voltage margin is insufficient | Contact after-sales |
213 | Power input voltage and current do not match the power | Replace the power supply |
214 | Power pin did not change | Contact after-sales |
215 | Power vout set error | |
216 | Power remained unchanged for a long time | Replace the power supply |
217 | Power set enable error | |
218 | Power input voltage is lower than 230V for high power mode | Increase input voltage, replace PSU |
219 | Power input current is incorrect | Replace the power supply |
233 | Over temperature protection of power output | Plcase check the environment temperature |
234 | Over temperature protection of power output | |
235 | Over temperature protection of power output | |
236 | Overcurrent protection of power output | Please check the environment temperature and the copper row screw |
237 | Overcurrent protection of power output | |
238 | Overcurrent protection of power output | |
239 | Overvoltage protection of power output | Inspection of power supply in power grid |
240 | Low voltage protection for power output | |
241 | Power output current imbalance | Replace the power |
243 | Over temperature protection for power input | Please check the environment temperature |
244 | Over temperature protection for power input | |
245 | Over tempcrature protection for power input | |
246 | Overcurrent protection for power input | |
247 | Overcurrent protection for power input | |
248 | Overvoltage protection for power input | Inspection of power supply in power grid |
249 | Overvoltage protection for power input | |
250 | Undervoltage protection for power input | |
251 | Undervoltage protection for power input | |
253 | Power fan error | Replace the power supply |
254 | Power fan error | |
255 | Protection of over power output | Please check the environment temperature |
256 | Protection of over power output | |
257 | Input over current protection of power supply primary side | Try to power off and restart, no effect to replace the power supply |
258 | Power input three-phase voltage imbalance warning | Inspection of power supply in power grid |
259 | Power input three-phase voltage unbalance protection | |
263 | Power communication warning | Check whether the screws of the control board are locked |
264 | Power communication error | |
267 | Power watchdog protection | Contact the technician in time |
268 | Power output over-current protection | Check the ambient temperature, check the copper bar screw |
269 | Power input over-current protection | Improve power supply conditions and input voltage |
270 | Power input over-voltage protection | Inspection of input voltage in power grid
|
271 | Power input under-voltage protection | |
272 | Warning of excessive power output of power supply | Please check the environment temperature |
273 | Power input power too high warning | |
274 | Power fan warning | Check if the power fan is blocked and may need to be replaced |
275 | Power over temperature warning | Please check the environment temperature |
28X-29X | Power custom register error | Contact after-sales |
Meaning of Error Code and Corresponding Solutions on WhatsMiner Tool 2 | ||
Error Code | Meaning | Corresponding Solutions |
30X | SMX temperature sensor detection error | Check the connection of the hashboard |
309 | All temperature sensor detection errors | |
32X | SMX temperature reading error | Check whether the control board screw is locked properly, check the connection board and the arrangement contact |
326 | Liquid cooling temperature sensor communication error | Replace the power supply |
329 | Control board temperature sensor communication error | |
35X | SMX temperature protecting | Please check the environment temperature |
360 | The temperature of the hash board is overheating | Check the environment temperature |
370 | The environment temperature fluctuates too much | Check theenvironment temperature, or check the environment wind direction and wind speed |
41X | SMX detect eeprom error | Check adapter board and wiring contact |
42X | SMX parser eeprom error | Upgrade firmware |
43X | SMX chip bin type error | |
44X | SMX eeprom chip num X error | |
45X | SMX eeprom xfer error | Check adapter board and wiring contact. Upgrade firmware |
500 | No software configuration is added for the model | Upgrade firmware |
51X | SMX miner type error | The version and type of hashboard are inconsistent, replace the correct hashboard |
52X | SMX bin type error | The chip type of the hashrate board is inconsistent, replace the correct hashrate board |
53X | SMX not found | Check the connection and arrangement of the adapter board, or replace the control board, check whether the hash board connector is empty welded |
54X | SMX reading chip id error | Check adapter board and wiring contact, Clean the dust on the hashboard |
55X | SMX have bad chips | Contact after-sales |
56X | SMX loss balance | Plug in the adapter plate, and then screw in the power connection hashboard again |
57X | SMX xfer error chip | Contact after-sales |
58X | SMX reset error | If the hashrate is abnormal, please consult after-sales |
59X | SMX frequency too low | Contact after-sales |
600 | Environment temperature is high | Check the environment temperature |
610 | If the ambient temperature is too high in high performance mode, return to normal mode | Check the ambient temperature, high performance mode needs to be ontrolled below 30 ℃ |
620 | Liquid cooling liquid temperature protection | Check liquid temperature |
701 | Control board no support chip | Upgrade the corresponding type of firmware |
702 | Control board version unknown | Contact after-sales |
710 | Control board rebooted as exception | Updating the latest firmware. Check whether the control board screw is locked properly |
712 | Control board rebooted as exception | |
714 | The network connection is seriously unstable | Check the network cable connection or replace the control board |
72X | SMX serial port communication error | Upgrade firmware or replace control board |
800 | Cgminer checksum error | Re-upgrade firmware |
801 | System-monitor checksum error | |
802 | Remote-daemon checksum error | |
810 | Air to liquid PCBSN does not match | Re upgrade the liquid cooling firmware |
820 | Air to liquid or Adjust frequency and PSUSN does not match | Re upgrade the liquid cooling firmware or Adjust frequency |
901 | Power rate error | Check whether the miner has been modified |
90XX | The process exited abnormally | Upgrade firmware. If it doesn’t work, consult aftersales |
2000 | No pool information configured | Check pool configuration |
2010 | All pools are disable | Check the network or mining pools configure |
2020 | Mining pool0 connection failed | |
2021 | Mining pool1 connection failed | |
2022 | Mining pool2 connection failed | |
2030 | Mining pool rejcction rate is too high | Check the network or mining pool setting, and the mining setting of the cryptocurrency |
2040 | The pool does not support the asicboost mode | Check pool configuration |
2050 | Failed to switch to new pool | check the network or pools configure |
2310 | Hash rate is too low | Check input voltage, network environment, and ambient temperature |
2320 | Hash rate is too low | |
2340 | The loss of hash rate is too high | |
2350 | The loss of hash rate is too high | |
501X | SMX chip voltage too low | Contact after-sales |
502X | chip voltage change | Replace the power supply |
503X | The maximum and minimum temperature difference of the SMX chip is too large | Check the heat dissipation of the miner |
504X | SMX temperature maximum chip temperature difference is too large | |
505X | SMX chip temperature protection | Please check the environment temperature |
507X | SMX liquid velocity is abnormal | Check if the liquid flow is normal |
508X | SMX chip temperature calibration failed | Reset |
5090 | Chip temperature calibration abnormality | Try shutting down for a while and then restarting, or restoring factory settings, or checking the heat dissipation of the hash board |
511X | SMX Frequency Up Timeout | Reboot |
8000 | WhatsminerTool version is too low | Download the latest WhatsminerTool |
8010 | Frequency is not up to standard | Upgrade the latest software or reset |
8020 | hashrate is not up to standard | |
8400 | Wrong software version (older or not the official version) | Upgrade to the correct software version |
8410 | Software version error (M2x miner with M3x firmware, or M3x with M2x firmware) | Upgrade to the correct firmware version |
8700 | Miner and PSU model do not match | Replace with correct PSU |
52XBBB | SMX chip BBB error nonce | Contact after-sales |
53XBBB | SMX chip BBB few nonce | |
54XBBB | SMX chip temp protected | Restart. If it doesn't work, consult after-sales |
55XBBB | SMX chip BBB is reset | Replace the power supply. If it doesn't work, consult after-sales |
56XBBB | SMX chip BBB does not return nonce at all | |
100000 | Security library error | Upgrade the latest firmware or burn the card |
100001 | /antiv/signature Illegal | |
100002 | /antiv/dig/initd.dig Illegal | |
100003 | /antiv/dig/pf_partial.dig Illegal | |
100100 | Security btminer be removed | |
110000 | Security illegal file | |
110001 | Security virus 0001 is removed |
PSU Error code | Reason | processing method |
0x0001 | Input voltage is too low,need improvement | Check the power supply |
0x0002 | Temperature sampling over temperature protection of power radiator | Power on again after 10 minutes of power failure. If it occurs again, replace the power supply |
0x0004 | Temperature sampling over temperature protection of power radiator | |
0x0008 | Over temperature protection of environmental emperature sampling in power supply | |
0x0010 | Primary side over current | |
0x0020 | Output undervoltage | Check the power supply |
0x0040 | Output over current (continuous load 320A for more than 2S) | Tighten the copper bar screw again |
0x0080 | Primary side over current | Power on again after 10 minutes of power failure. If it occurs again, replace the power supply |
0x0100 | Single circuit overcurrent (protection point 120a) | Check the PSU |
0x0200 | Single circuit overcurrent (protection point 120a) | |
0x0400 | Single circuit overcurrent (protection point 120a) | |
0x0800 | Fan failure | Replace the PSU |
0x1000 | Output over current (continuous load of 310A for more than 5min) | Check the PSU |
0x2000 | Output over current (continuous load 295A for more than 10min) |
We hope it is helpful for all WhatsMiner users. For rest of the problems, Kindly reach us and we're willing to help.
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