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ZEUS MINING
CRYPTO MINING PRO

There is no data on the miners backstage

Abnormal performance

You can enter backstage, but the interface does not have any data

Cause and solution

1. The network is abnormal, or the setting is wrong. When the miner is turned on and cannot connect to the external network, the miner interface is not displayed, and network errors can generally be found in the log. It is necessary to check whether the network cable is typically connected to the external network and whether the IP or mining pool settings are correct.

2. High-temperature protection. When the miner starts, the temperature is high, so the miner enters automatic protection, and the high-temperature protection notice can be found in the log. Generally, it can be solved by reducing the ambient temperature by increasing ventilation, adding cooling fans, adding water curtains, and isolating cold and heat.

Antminer cooling fan 

3. PIC exception. PIC abnormality is generally accompanied by a high temperature prompt from the log, but the actual temperature is not high. After repeated analysis, this problem is generally caused by the corrosion of the temperature sensor circuit and needs to be repaired or replaced with a new temperature sensor.

T451 temperature sensor 

4. The fan is abnormal. When the fan is turned on to detect the fan, the number of fans is insufficient, and the miner protection interface is not displayed. Generally, the fan cable is virtual or damaged, and it can be solved by re-plugging the cable or replacing the fan.


0
About products purchase, please contact our sales manager:
faye@zeusbtc.com

About miner repair and after-sale issues, please contact the repair manager email:
repair@zeusbtc.com

For business cooperation, please contact:
cooperate@zeusbtc.com

COMPLAINTS & SUGGESTIONS
If you have any dissatisfaction during the transaction or have valuable suggestions for us, please contact us via this email address:
service@zeusbtc.com
Qingming Festival Holiday Notice

Dear Customers,
Hello, April 4, 5 and 6, 2025 (GMT+8) are the traditional Chinese festivals - Qingming Festival. Our company will suspend shipments during these 3 days and resume shipments on April 7 (GMT+8). We are deeply sorry for the inconvenience. Thank you for your understanding and support.
Best wishes,
ZEUS MINING CO., LTD


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Attention!

Recently, many companies claiming to be mining companies imitate us and say that they are related to us, or that they are our branch companies, which has caused customers to be deceived. Please be careful not to believe any impostors, please check our correct contact information and beware of being deceived getting scammed, and losing money.
please check our right contact way: Here

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Customer Service
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